Virtual Records: Writing in Organisations

Virtual Records: Writing in Organisations

Design team:

Marsha Durham, University of Western Sydney and
Russ Pennell, University of Wollongong


Marsha Durham, Russ Pennell


In Writing in Organisations students learn business communication skills by accepting temporary employment in a virtual recording company. They are given a complex task to complete, where they need to prepare a report on whether the company would benefit from the introduction of an internal newsletter. In order to complete this activity, they make appointments, keep a diary, 'interview' the director and other employees, and write letters, and memos as required.

Web links:

The entire website can be found by clicking here.

Read more:

Pennell, R., Durham, M., Ozog, M., & Spark, A. (1997). Writing in context: Situated learning on the web. In R. Kevill, R. Oliver , & R. Phillips (Eds.), What works and why: Proceedings of the 14th Annual Conference of the Australian Society for Computers in Learning in Tertiary Education (pp. 463-469). Perth, WA: Curtin University. Available:

Durham, M. & Pennell, R. (2002). Description of Virtual Records: An online situated learning environment to assist in the development of professional writing skills. Available from Learning Designs website:

Durham, M. & Pennell, R., (1998). Educational Value-Adding in Simulated Workplaces", Apple University Consortium Academic Conference 98, Melbourne, September 1998.

Durham, M. & Pennell, R., (1998). A High-Tech High-Touch Approach For Teaching Organizational Writing", Society for Technical Communication 45th Annual Conference, Anaheim California USA, May 1998.